In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (the “Law”), the company called “Garflo INC”, with address located in 3740 Colony drive STE 244 San Antonio Texas, 78230. and its Internet portal https://www.luxurytransferspuntamita.com is responsible for the use and protection of your Personal Data, and in this regard we inform you of the following:
Your data will be collected and processed under the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility, in accordance with the provisions of the aforementioned Law.
For what purposes will we use your Personal Data?
The Personal Data we collect from you, we will use for the following purposes that are necessary for the development of our services:
You are at least 18 years old.
You have the legal authority to create a binding legal obligation.
You will use this website in accordance with these Terms of Use.
You will only use this website to make legitimate bookings for yourself or another person on whose behalf you are legally authorized to act.
PRIMARY PURPOSES:
Contact and identify it.
Provision of online sales services for tourism products and services, vacation packages.
Purchase of vacation packages.
To make travel arrangements through our website in an easy, fast, convenient and safe way.
To inform you about the status of your reservations and purchases of vacation packages.
Offer you our tourist services.
Online assistance for our services through the use of online tools or by telephone.
To collect and bill our services.
Evaluate the quality of our services.
Attend your opinions, complaints and suggestions.
Contact by phone, email, regular mail and any other means in relation to the informational and promotional purposes of the company.
SECONDARY PURPOSES:
Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, so that they allow us and thus facilitate us to provide you with better service.
1. To facilitate the use of our internet portal www.mylocalshuttle.com
2. Development of our services
3. Evaluate the quality of our services.
4. Promotion and marketing of products and services.
5. Creation of internal statistics.
6. Statistical and Internal Analysis Purposes.
To carry out the purposes described in this Privacy Notice, the information requested from the user on the website is as follows:
Identification data, such as Full Name (Official Identification with Photography), Date of Birth, Age, Photography, Fixed or mobile phone number, (private), address (private and fiscal), the image of the holder upon entering the facilities of Garflo INC through the video surveillance and security cameras, email, marital status, (Federal Registry of Taxpayers RFC), Unique Population Registry Code (CURP) and Interbank code where appropriate.
Social networks
Social networks such as Facebook®, facebook messenger®, YouTube®, Pinterest®, Instagram®, Google +®, Tumblr®, Snapchat®, reddit®, vine®, wechat®, Skype®, line®, Qzone®, QQ®, Weibo®, Telegram®, Twitter®, Linkedin®, Whatsapp® and / or the others that are available constitute a communication and interconnection platform between the digital platforms of the different users, are alien to "Garflo INC" and, therefore, , are not under your responsibility.
The information you provide within social networks in which "Garflo INC" participates as a user, does not constitute or form part of the Personal Data subject to the protection of this Privacy Notice, being the responsibility of the company of that platform and of whom publish.
With whom do we share your personal information and for what purposes?
We inform you that your Personal Data is shared, within the country with the following people, companies, organizations and authorities other than us, for the following purposes:
Recipient of personal data
Country (optional)
Purpose of the Transfer.
External advisors.
Who?
United States of Mexico.
Advice regarding best practices in the services offered to the client and optimization of quality controls and internal organization.
The local, state and Federal authorities as well as Public agencies such as Secretary of the Treasury and Public Credit, INFONAVIT, IMSS, and those indicated by law.
United States of Mexico.
Compliance with tax obligations, notifications, requirements, legal trades and those indicated by law.
Holding companies, subsidiary subsidiaries, these being the following: Transportes Terrestres Flamingos, S.A de C.V., Turismo Cultural Terrestre S. de R. L. de C.V., Ventura Adventure, S.A de C.V., Traslados Turísticos Rivera Nay., S.A. de C.V., Transportes Turísticos Flamingos, S.A. de C.V., under the common control of Riviera Tours and Transfers or a parent company or any company of the same group of Turismo Cultural Terrestre S. de R. L., that operates under the same internal processes and policies:
When the transfer is necessary by virtue of a contract concluded or to be concluded in the interest of the holder, by the person in charge and a third party.
When the transfer is necessary for the maintenance or fulfillment of a legal relationship between the person in charge and the holder such as the Suppliers, Suppliers of Tourist Services, Banking and Credit Institutions, and among others.
It is important to note that the third parties to whom your personal data is transferred will be bound in the same terms of this Privacy Notice and will comply with the corresponding security and confidentiality measures.
I consent and authorize my Personal Data to be processed and transferred in accordance with the provisions of this Privacy Notice.
I do not consent and authorize my Personal Data to be processed and transferred in accordance with the provisions of this Privacy Notice.
If you do not express your refusal for such transfers, we will understand that you have granted it to us.
What are the rights of the Holder of the Personal Data?
In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, as of January 6, 2012, you may, as the holder of Personal Data, exercise the rights of access, rectification, cancellation and opposition, same as they are known under the acronym of "ARCO Rights" (as long as it is legally appropriate). Likewise, you may revoke, at any time, the consent you have granted and that is necessary for the processing of your Personal Data, or limit the use or disclosure thereof. The corresponding procedure so that the user can exercise their ARCO rights and revoke the consent granted to "Garflo INC" ”for the handling of their personal data is through the following email: www.luxurytransferspuntamita.com.
The Rights described above are exercised through the respective request through the aforementioned email and you must attach your necessary data such as: name and address or some other means for notification purposes regarding the case.
In a maximum period of 15 business days we will answer your request and inform you of the origin of it. Thus "Garflo INC" advises the user to update their data every time they suffer some modification, in order to provide a better service.
How can you access, rectify or cancel your Personal Data, or oppose its use?
You have the right to know what Personal Data we have about you, what we use it for and the conditions of use we give you (Access). It is also your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations set forth in the regulations (Cancellation); as well as oppose the use of your Personal Data for specific purposes (Opposition). These rights are known as ARCO rights.
For this, it is necessary that you send the request in writing to Garflo INC, located at: 3740 Colony drive STE 244 San Antonio Texas, 78230 or via email to info@luxurytransferspuntamita.com How can you revoke your consent for the use of your Personal Data?
You can revoke the consent that, in your case, you have granted us for the treatment of your Personal Data. However, it is important that you keep in mind that not in all cases we will be able to attend your request or terminate the use immediately, since it is possible that for some legal obligation we require to continue treating your Personal Data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.
To revoke your consent you must submit your request at our offices located at: "Garflo INC" at your home located at: 3740 Colony drive STE 244 San Antonio Texas, 78230 or via email to mylocalshuttle@contactcentermexico.com
The revocation of consent can be done at any time, without retroactive effects being attributed. To initiate the revocation process, you must indicate precisely the consent you wish to revoke in writing to the addresses indicated above or to the email: info@luxurytransferspuntamita.com. The request, in writing and / or electronic, for access, rectification, cancellation or opposition, must contain and accompany the following:
A) The full name of the owner and address or other means to communicate the response to your request.
B) The documents that prove the identity or, where appropriate, the legal representation of the holder.
C) The clear and precise description of the Personal Data regarding which one seeks to exercise any of the aforementioned rights, and
D) Any other element or document that facilitates the location of Personal Data.
E) In the case of rectification requests, the holder must indicate the modifications to be made and provide the documentation that supports his request.